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Frequently Asked Questions

Appropriate forms of address verification include:
Copy of drivers license if it matches application Preprinted bill that includes customers name (credit card, cable, utility bill) Pay stub W2 form * Customers must inform the processing center if their primary address changes during the restoration process. New address verification will be required at that time.


Appropriate forms of Social Security verification include:
Copy of Social Security Card Pay stub (showing all 9 digits) W2 form (cannot be handwritten)


Can I check the progress of my Credit Repair process?
Yes, our system will allow to check the status of your credit repair process 24 hours a day, 7 days a week with just ONE CLICK!


Do you guarantee your services?
Yes, we guarantee that all items from all Credit Bureaus that you want us to dispute will be disputed to the best of our abilities.


Has Credit Fix Service corrected bankruptcies?
Credit Fix Service has successfully challenged bankruptcies from credit reports, as well as items included in bankruptcy. However, because each case is different our past success cannot and does not guarantee a successful deletion of your bankruptcy.


How long does it take until I see results?
The requirements of the Fair Credit Reporting Act and the normal response time from the bureaus may cause each of our credit cycles to be approximately 45 to 60 days. Most of our members see results within the first two cycles and continue seeing results as their reports continue cycling through the system.


How long will the Credit Restoration process take?
Results vary depending on the type or number of inaccurate accounts, as well as the cooperation received from the Credit Agencies and YOU, our partner. Older and invalid accounts on credit reports may not take as long to resolve as Tax Liens and Bankruptcies that require more research time. The key is persistence.


How many Credit Bureaus you submit to?
We will submit your disputes to all three main Credit Bureaus, Equifax, Experian and Transunion. Additionally, we will submit them to creditors as appropriate.


Is my personal information safe?
Your privacy and the security of your information are among our highest priorities. We use advanced technology to protect the privacy of your information.


Is the customer required to take any part in the dispute process?
Yes. It is imperative that the customers take an active role in the restoration of their credit. We require customers to become part of the program, as information they provide will help prepare their dispute documents. Customers must send all information they receive from the Credit Agencies to the processing center to be recorded and become part of their permanent file. Remember, this is truly a partnership endeavor.


Is there any Refund Policy?
Yes, you will get a full refund of the money you paid if your credit report does not change at all in your six months of serive.


Is this service Legal?
You have a legal right to an accurate credit report! Credit Fix Service does not do anything you could not do for yourself. The difference is, we have years of experience, the people and the technology to do it better and faster. We strictly follow the Fair Credit Reporting Act, as well as similar state laws.


Should I apply for credit again at a company removed from my report?
No! You could get that bad debt back on your report for the balance of 7 years


What are the advantages of using Credit Fix Service?
We are bound by the rules and principles of professional conduct. We command a thorough understanding of relevant legal statutes, and we can legally enforce your rights under applicable federal and state laws. Additionally, when you retain Credit Fix Service you complete a legal retainer agreement which affords you all the assurances of client privilege to ensure the confidentiality of your case.


What if I already have good credit?
Even if you have good credit, inaccurate information that's not yours could show up at any time. As a matter of fact, recent research by Consumer Reports showed that more than half the reports studied had errors in them severe enough to keep the person from getting a loan. A study by the United States Public Interest Research Group found 70% of reports had errors. Credit Fix Service does the work for you to maintain your credit reports to save you time and help make sure your report is accurate and ready to go when you want a loan or credit.


What is a Credit Score?
A credit score is a number generated by a mathematical formula that is meant to predict credit worthiness. The most common of the credit score standards is the FICO score by Fair Isaac. The FICO score ranges from 350-850 and is intended as a predictor of whether or not you will be 90 days late on a loan obligation. Fair Isaac uses thousands of credit reports to calibrate the FICO scoring model and is very secretive of the exact formula. Here is a percentage breakdown of a FICO score: 35% - Payment History 30% - Debt Ratio 15% - Length of Credit History 10% - Types of Credit 10% - Number of Credit Inquiries


What is credit repair?
Credit repair is a general term that refers to the practice of a consumer challenging inaccurate, misleading, or unverifiable information on the consumer's credit report to improve one's inaccurate credit standing.


Where do I mail my credit reports and all correspondence to?
You can mail your correspondence you receive from the credit bureaus to: Credit Fix Service, Processing Center, P.O. Box 2702, San Marcos, CA 92069